We know this is a stressful time for patients and their family and friends. We strive to keep our process as simple and flexible as possible for everyone involved in your stay. You can read more about the steps in our process below. If you have any other questions, you can check our FAQs—if you do not find an answer there, please feel free to send us a message through the contact form on this website.
Create an ID and password
When you click the Apply Now button on the InSpirit website, you will be asked to enter your name and email address. This will be used to create a secure login for you, to ensure that all information you share with us is safe and protected. We will never share your email address with anyone or use it for any anything that isn't related to your application with InSpirit Patient Housing. You will receive an email with a link to confirm your email address. Click that link, and you will be able to create and save a password.
If you do not receive the confirmation email within a few minutes, please check your spam/junk folder before contacting us for assistance.
Complete the Online Application
Once you have set up your account password, you are ready to step through our easy online application. Begin by clicking the large "Apply Now" button in the middle of your account page. Here is the information you'll be asked to provide:
- The patient's name and contact information.
- The main caregiver's name and contact information. This could be a family member, friend, or healthcare professional who is staying with the patient to assist with care.
- Any other people that will be staying in the apartment with the patient.
- Optional information includes the hospital or facility and the patient's social worker, if one has been assigned.
- The expected date of need and duration of need, based on the patient's treatment plan. This is the most important factor in helping us assign an apartment. If you don't have a treatment plan with a planned start date, talk to your doctor. If your date of need changes, don't worry—it's easy to log back in to the application and update it.
- How many bedrooms will be required, and whether you have special mobility needs.
You will be asked to identify the people on the application who will serve as point-of-contact for making the housing arrangements. This could be the patient, but it's often easier if someone else does this. It could be the caregiver or someone else staying with the patient in the apartment. Although you are able to indicate more than one person if necessary, having a single point of contact will keep the communication lines clear.
If any of the information in your application changes—such as your date of need, phone numbers, or the number of people staying—you can come back to the application, log in, and save the new information at any time.
Welcome Call
After you submit your application, you will get a call from an InSpirit Patient Housing volunteer. This is just a quick call to make sure everything on your application is correct and confirm your date of need. This person will not be able to answer any questions about specific apartments, amenities, or rental rates. They can answer general questions about traveling to Houston, getting around the Texas Medical Center, etc.
Placement
The next step is a call from one of our church volunteers if/when they have an apartment to offer. If you are contacted about an available apartment, it will be close to your date of need. There is no need to speak to a volunteer until this point; any changes to your application should be made through the website.
Member churches share our pool of applications, and we try our best to meet everyone's date of need. If your date of need changes, please return to the website and update it on your application. This person will be able to answer questions about specific apartments, their locations and amenities, rental rates, move-in steps, etc.
Your Stay
The volunteer that arranges your placement can fill you in on the details about moving in, specifics about the apartment and the complex, how you can pay your rent, etc. When you move in, you will be asked to estimate your move-out date based on the patient's treatment plan. However, we understand that treatment plans change. None of our churches will ever ask you to move out before your treatment regimen is complete. Just keep us updated—online, by email or text, or in person—and we will work to accommodate your schedule and needs.